{"id":16641,"date":"2022-09-23T14:17:12","date_gmt":"2022-09-23T12:17:12","guid":{"rendered":"https:\/\/careerfoundry.inbearbeitung.de\/en\/?p=16641"},"modified":"2022-09-26T11:35:01","modified_gmt":"2022-09-26T09:35:01","slug":"what-are-user-interviews","status":"publish","type":"post","link":"https:\/\/careerfoundry.inbearbeitung.de\/en\/blog\/ux-design\/what-are-user-interviews\/","title":{"rendered":"What are User Interviews? An Expert Guide for 2025"},"content":{"rendered":"

UX designers learn about the people who will be using their products in a variety of ways.\u00a0<\/span><\/p>\n

Because the methods used traverse a wide variety of skillsets, they sometimes leave designers feeling like a researcher, scientist, journalist, and psychologist all wrapped into one.\u00a0<\/span><\/p>\n

A particularly useful tool among the various career-bending strategies designers employ are user interviews.\u00a0<\/span><\/p>\n

Just like many other types of interviews, user interviews consist of a relaxed dialogue between two individuals with one person guiding and asking questions and the other following and answering.\u00a0<\/span><\/p>\n

What makes user interviews different are the goals that the interviewer is hoping to achieve by the end of the session. Usually, this user research tool is used to gain valuable insight about the users behaviors, needs, motivations, and pain points to create an outstanding and successful product.\u00a0<\/span><\/p>\n

There\u2019s a lot to learn about user interviews so we\u2019ve compiled the most important pearls into this article. Here\u2019s what we\u2019ll cover:<\/span><\/p>\n

    \n
  1. What is user research?<\/a><\/strong><\/li>\n
  2. What is a user interview?<\/a><\/strong><\/li>\n
  3. Why are user interviews important?<\/a><\/strong><\/li>\n
  4. Five most important tips to conducting a user interview<\/a><\/strong><\/li>\n
  5. Final thoughts<\/a><\/strong><\/li>\n<\/ol>\n

    Now let\u2019s get into it!<\/span><\/p>\n

    1. What is user research?<\/span><\/h2>\n

    User research is the <\/span>process and methodology of understanding the behaviors, needs, thoughts, and motivations of the users of a specific product<\/b>.\u00a0<\/span><\/p>\n

    Researchers use a variety of modalities like interviews, surveys, task analyses, usability evaluations, and observation to understand what works well for the users and what doesn\u2019t.<\/span><\/p>\n

    Determining pain points, areas of friction, and unmet needs are major goals of user research.<\/span><\/p>\n

    The information synthesized from user research will inform what design decisions need to be made in order to make an effective and enjoyable product for real people to use in real time.<\/span><\/p>\n

    If you’d like to learn more about user research and how to get started with user interviews, this video will help. In it, seasoned UX designer Maureen gives you the lowdown:<\/p>\n