Terms and Conditions

Terms and Conditions of Services of CareerFoundry


1. Scope of the Terms

1.1 CareerFoundry GmbH, Köpenicker Str. 126, 10179 Berlin, registered with the commercial register of the local court (Amtsgericht) of Charlottenburg under HRB 155933 B (“CareerFoundry”) provides online courses on its website careerfoundry.com (“Website”).

1.2 These terms (“Terms”) apply to all services provided by CareerFoundry on its or through its Website (“Services”) to the person using the Services and who has accepted the Terms (hereafter referred to interchangeably as “User” or “Student”) unless otherwise noted in the Terms. The User may access the current version of the Terms at any time on the Website and may print, download and/or save it.

1.3 These Terms shall apply exclusively. Differing or contrary terms of the User do not apply, except if expressly agreed upon in writing by CareerFoundry.


2. Description of Services and Conclusion of Contract

2.1 (General) CareerFoundry has established several online learning programs, which have been designed to impart skills and knowledge to its Users to accelerate a future or ongoing career in the technology industry (each a “Program”, together the “Programs”). Each Program is scheduled for a fixed period of time. Once the User has enrolled in a Program, the course material will be accessible through the Website. If the User participates in a mentor-supported Program, he may schedule an online video call with a CareerFoundry mentor (“Mentor”) to discuss and clarify any open questions related to the Program at dedicated intervals depending on his chosen Program. Selected assignments will be corrected by the Mentor or a member of staff. The User can find a detailed service description of each Program on the Website.

2.2 (Booking of Programs) After the registration on the Website or logging into his account, the User may set up a meeting with a Career advisor free of charge. If the User has decided to participate in a Program the booking can be made on the Website. The representation of the respective Programs on the Website represents a binding contract offer by CareerFoundry to its Users (“Offer”).

2.3 The User accepts the Offer by clicking the corresponding order button provided on the website (“Acceptance”). CareerFoundry notifies the User immediately that it has received his booking. Upon receiving the booking, CareerFoundry enables the User to have access to the booked Program on the agreed upon Program Start Date through the User's account.

2.4 Deviating from the provisions under Section 2.3 the following shall apply for the conclusion of contracts with Users, who have their place of residence in Germany: In order to conclude the contract, the User shall complete the contract form on the Website and print, sign and send the completed form via post to CareerFoundry GmbH, Köpenicker Str. 126, 10179 Berlin (“Written Acceptance”). CareerFoundry will send an acknowledgement of receipt to the User's email address. In the event of inconsistencies the provisions of the contract form shall take precedence over the provisions of these terms.

2.5 CareerFoundry's receipt of the Acceptance or the acknowledgement of receipt of the Written Acceptance, as the case may be, shall mark the point at which the contract between CareerFoundry and the User becomes binding.

2.6 Bookings placed by minors, persons of legal incapacity or special disability require the consent of the respective legal guardian.


3. Information on the Course Certificates

The certificates issued by CareerFoundry after the completion of a course are internal certificates and do not have the aim to prepare the User for government or public examinations. CareerFoundry’s certificates expressly do not represent or substitute any form of state or state recognized certificate.


4. Registration

4.1 In order to use the Services, the User must register for an account on the Website (“Account”). The registration is free of charge. User must provide accurate and complete information and keep the Account information updated.

4.2 The User is solely responsible for the activity that occurs on his Account. The User shall keep his login data (Username and password) confidential and prevent any unauthorized use by third parties. He or she shall immediately inform CareerFoundry if there are indications that any third party is misusing his account.

4.3 The User may not use names or other personal data for his Account that could infringe the rights of any third party. CareerFoundry may restrict, block, or delete an Account if the User has given false information during the registration or if the User violates applicable laws, regulation or these Terms. When choosing one of the aforementioned measures, CareerFoundry will consider the impact of the false information, the legitimate interests of the User and the degree of responsibility.

4.4 The User may delete his Account at any time without providing a reason or notice, by sending an e-mail to hello@careerfoundry.com. CareerFoundry advises the User that if he deletes his Account, any unlocked course material will no longer be available to him through the Website.


5. Booking and Cancellation of Mentor Calls

If the User participates in a mentor-supported program and books a mentor call, the User shall book such call more than 48 hours in advance. If the User is no longer able to take such call, the User is required to cancel the booking no less than 24 hours prior to the booked call. If the booking is cancelled less than 24 hours in advance, the call shall be deemed as having taken place and will be deducted from the User’s allowance of calls.


6. Payments and Billing Options

6.1 The course fees arise from the respective current price list at the time of conclusion of the contract, which is accessible on the Website at all times. The obligation to pay the course fee shall apply irrespective of whether the User uses the provided Services or not (without limiting the User's warranty rights).

6.2 CareerFoundry offers the possibility for cashless payment by way of the payment methods as indicated on the Website. CareerFoundry reserves the right to offer certain payment options to some Users and not to other Users.

6.3 The course fees can be paid in installments. The first installment is due on enrollment date, the second installment is due one month from the Program start date, and the following installments are due monthly beginning from the second installment date. If the User chooses to pay via bank transfer, the total course fee shall be due immediately after receipt of the invoice.

6.4 Each Program allows access to mentoring for a fixed period of time. However, the User can extend the Program indefinitely by opting to continue to pay a monthly course fee towards the end of the chosen Program. The User can opt to continue paying the monthly course fees by sending an email to the designated student advisor. The User’s right to terminate the contract according to section 7 shall remain unaffected.


7. Contract Term, Refund Policy and Termination

7.1 The contract is entered into for the period booked by the User.

7.2 All Programs can be extended indefinitely by opting to continue to pay the monthly extension fee for the chosen Program; see Section 6.4.

7.3 Beyond statutory requirements (see Section 8. of these Terms), CareerFoundry provides the User with a full refund if he/she drops out within the first 14 days from the day of the Program start date (the “Refund Period”), i.e. CareerFoundry will not charge the User for services which have already been provided to him/her.

7.4 The User may terminate the contract without reason at any time after the Program begins. In such cases any pending installments at the day of termination shall be canceled. This does not affect the right of the parties to issue a termination for good cause and it is irrespective of the right of withdrawal (see Section 8 of these Terms).

7.5 The termination of this contract according to section 7.3 or 7.4 shall require a written notification (email to cancellations@careerfoundry.com sufficient) and shall become effective on the date of the receipt of such notification by the respective other party.


8. Right of Withdrawal


8.1 Right of Withdrawal

Users have the right to withdraw from this contract within 14 days from the day of the Program start date without giving a reason.

The withdrawal period will expire after 14 days from the day of the Program start date.

To exercise the right of withdrawal, User must inform CareerFoundry (CareerFoundry GmbH, Köpenicker Str. 126, 10179 Berlin, +49 30 4849 2016, e-mail: cancellations@careerfoundry.com) of User’s decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail) or by using the Cancellation button found in User’s Account Settings page. User may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for User to send User’s communication concerning User’s exercise of the right of withdrawal before the withdrawal period has expired.


Effects of withdrawal

If User withdraws from this contract within the time period given above, we shall reimburse to the User all payments received from User, including the costs of delivery (with the exception of the supplementary costs resulting from User’s choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about User’s decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as the User used for the initial transaction and User will not incur any fees as a result of such reimbursement.

If the User requested to begin the performance of services during the withdrawal period, User shall pay us an amount, which is in proportion to what has been provided until User has communicated to us User’s withdrawal from this contract, in comparison with the full coverage of the contract.



Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)



To


CareerFoundry GmbH


Köpenicker Str. 126


10179 Berlin


e-mail: cancellations@careerfoundry.com




I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),


Ordered on (*)/received on (*),


Name of consumer(s),


Address of consumer(s),


Signature of consumer(s) (only if this form is notified on paper),


Date


(*) Delete as appropriate


Your right to withdraw expires, if CareerFoundry begins with the performance of the contract, after you have expressly agreed, that CareerFoundry begins with the performance of the contract before the withdrawal period had expired, and you have confirmed your knowledge about losing your right to withdraw from the contract by given such approval.


8.2 Right of CareerFoundry to Withdraw Students from Program

We reserve the right to withdraw Students from the program at any point. Reasons for withdrawal include but are not limited to:

  • Falling behind by more than two months (for courses that are 6 months or longer on the part-time track) or more than a month (for courses that are 3 months or less on the part-time track) according to your progress meter located on Student’s course homepage;
  • Failure to meet financial obligations to CareerFoundry (e.g. falling behind on installment payments by more than one month);
  • 2 or more instances of plagiarism in Student’s submitted work. For the first instance of plagiarized work, Student will be issued a warning and given information and a chance to resubmit the work in question. See Section 10.1 of these Terms;
  • Failing to attend scheduled calls with Mentor or Career Services specialists without advance notification;
  • Violating our communications guidelines on our Slack community, sidebar, or in exchanges with CareerFoundry community members, including Mentors, Tutors, CareerFoundry employees, and other students.

Withdrawal of a Student by CareerFoundry will result in a prorated refund based on Student’s remaining time on course if Student has paid in full or a cancellation of Student's monthly subscription fee if Student is paying in monthly installments.


8.3 Course Pauses

The Programs are self-paced within a specified overall Program time to give Students the flexibility to work around their schedules. Time spent away from the course is the responsibility of the student and will not increase overall Program time. Courses cannot be paused or frozen during the Program period. Students will be responsible for making their scheduled payments during the Program and may not delay or pause their payments.

Students are encouraged to let Student Advisors and their Mentors and Tutors know in writing if they expect to be away for some part of the program.


8.4 Course Cancellation

The User may cancel a Program in which the User is enrolled at any time during the Contract period. If cancellation occurs within 14 days of the Program start date, the User is entitled to a full refund as specified in Section 8 of these Terms.

Cancellations received after 14 days from the Program start date may be eligible for a prorated refund.

If the User has paid in full and less than 60% of the User’s program time has elapsed, User is entitled to a prorated refund based on the remaining program time. If the User has paid in full and more than 60% of the User’s program time has elapsed, User is not eligible for a refund.

If the User has a subscription-based payment, the monthly subscription fee will be cancelled at the time of receipt of the cancellation request and User will not be charged in subsequent months. The first installment is non-refundable. Payment for the current month will not be refunded.

Cancellations result in immediate loss of access to all Program materials, Mentors, Tutors, CareerFoundry Slack, and other services offered by CareerFoundry from the date of receipt of the Cancellation.

In the event of a Cancellation, eligible payments will be refunded without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction and you will not incur any fees as a result of such reimbursement.

In the event of re-enrollment after Cancellation, any discounts applied to the original enrollment will be void and the User must pay in full for the Program at the Program price effective at the time of re-enrollment.

Cancellations must be requested via the Cancellation button found in User’s Account Settings page. Cancellations may also be requested in writing (email is sufficient) and should be addressed to cancellations@careerfoundry.com.


9. Technical Provisions

The User must observe all technical guidelines by CareerFoundry concerning the use of the Services to ensure an undisturbed operation of the Website and the Programs. Technical guidelines include access to a computer or similar device from which the website and course materials can be viewed, a stable internet connection and access to a video conferencing service such as Skype or Google Hangouts, to carry out the weekly mentor meetings.


10. Content from User

10.1 The User may choose, upload and/or contribute content to the Service (“User Content”). The User represents and warrants that he has the right to upload the User Content to the Service and that the User Content does not and will not (i) violate any third party´s rights (including but not limited to patent rights, copyrights, trademarks, trade secrets or other intellectual property rights, (ii) contain material that is defamatory, slanderous, libelous, or obscene, portrays any person in a false light, constitutes an invasion of any right to privacy or an infringement of any right to publicity, or otherwise violates any rights of any third party or (iii) violates any applicable laws, regulations or these Terms.

10.2 CareerFoundry reserves the right to remove or disable access to any User Content at CareerFoundry’s sole discretion, in case that it comes to CareerFoundry’s attention that User Content violates third party rights, any applicable laws, regulations or these Terms. CareerFoundry may take these actions without prior notification to the User.

10.3 CareerFoundry is entitled but not obligated to save, publish and delete the User Content.


11. Grant of License

CareerFoundry grants each User a worldwide non-exclusive, non-sub-licensable and non-transferable license to use any content that was provided by CareerFoundry on the Website (“Content”) solely for purpose of using the Services and Programs. The use, reproduction, modification, distribution, or storage of Content for any other purpose is expressly prohibited without the prior written permission of CareerFoundry.


12. Indemnification

The User agrees at his own expense, to indemnify, defend and hold inculpable CareerFoundry and its related parties from all liabilities, claims, expenses and losses of any kind (including reasonable attorneys fees and costs) arising from or related to the User’s use or misuse of, or access to the Services, content, or otherwise from User Content, violation of these Terms, or infringement by the User, or any third party using his Account or identity in the Services, of any intellectual property or other right of any person or entity. CareerFoundry reserves the right to assume the exclusive defense and control of any matter subject to indemnification by the User, in which case the User will assist and cooperate with CareerFoundry in asserting any available defenses.


13. Third Party Services

The User acknowledges that the Services may enable or assist the access of, interact with, and/or purchase services from supported platforms and other third parties via third-party websites or resources on the Internet (collectively, the “Third-Party Services”). When the User accesses the Third-Party Services, he will do so at his own risk. Any use of Third-Party Services is governed solely by the terms and conditions of such Third-Party Services, and any contract entered into, or any transaction completed via any Third-Party Services, is between the User and the relevant third party, and not CareerFoundry. CareerFoundry makes no representation and shall have no liability or obligation whatsoever in relation to the content or use of, or correspondence with, any such Third-Party Services or any transactions completed and any contract entered into by the User with any such third party.


14. Warranties

CareerFoundry cannot warrant that the Programs and the Website are always accessible. However it will eliminate any technical malfunction in reasonable time.


15. Satisfaction Guarantee

15.1 CareerFoundry guarantees its User that he/she will get a job in the field within 6 months after the completion of the Program (the “Job Search Period”) otherwise CareerFoundry offers its Users to reclaim 100% of the respective course fee from CareerFoundry provided the following requirements are fulfilled (the “Satisfaction Guarantee”). Section 15 does not apply to courses that are less than three months long.

15.2 The User’s repayment claim under this section 15 is subject to the following conditions:

  • User has successfully completed 100% of the Program with all achievements approved by his/her Mentor and has completed 100% of the Job Preparation Course within 30 days of course completion;
  • User has fully paid all due CF course fees;
  • User must be at least 18 years of age, be fluent in English and the local language in the location in which the User is applying for jobs by meeting the equivalent of a B2 qualification as specified by the Common European Framework of Reference for Languages, have completed a high school diploma and must not have been charged with any felonies;
  • User has a valid work permit for the location in which they are applying for positions;
  • User must be located within commuting distance of a shortlist of the following major metropolitan areas (see “More Information on Applicable Metropolitan Areas” below), or be willing to relocate for work;
  • User is willing to accept both remote and non-remote positions;
  • User has updated or created his/her profile on LinkedIn, XING, or another profile site approved by User’s Career Specialist and has had the profile reviewed and approved by User’s Career Specialist;
  • User has created profiles on a minimum of two job boards such as but not limited to Monster, CareerBuilder, Dice, or Stack Overflow and has had the profile reviewed and approved by the User’s Career Specialist;
  • User has updated his/her resume (CV) with his/her new skills and has had the CV approved by the User’s Career Specialist;
  • User has completed at least one telephone / Skype call with his/her Career Specialist within three months of graduation;
  • User demonstrates that s/he is actively using his/her new skills through showcasing a minimum of three (3) completed portfolio projects published on GitHub, Behance, Dribbble, or User’s personal website;
  • User has checked in every other week during the 6-month period following course or Program graduation with his/her Career Specialist on his/her progress. Check-ins must occur in writing via email or through the platform;
  • User responds to contact from Career Specialists within 72 hours;
  • User responds to employers and/or job postings introduced individually to the User by the User’s Career Specialist within 72 hours by completing an application and/or discussing with the User’s Career Specialist why the job is inappropriate for the User;
  • User has enacted Career Specialist’s advice and executed on agreed-upon work with Career Specialist;
  • User has applied to at least 5 jobs per week during the job search period with supporting documentation serving as proof of application in the form of written applications tailored to the specific job postings, screenshots of exchanges, and/or email exchanges with employers;
  • User has not opted out of CareerFoundry emails and is a member of the CareerFoundry Slack community;
  • User has failed to find a job in the field within the Job Search Period and does not have Freelance work exceeding 15 hours per week/60 hours per month;
  • User has not previously turned down a job offer in the field during the Job Search Period;
  • User is not employed by CareerFoundry;
  • User requests reimbursement according to section 15.3 below; and
  • User has completed a 1-hour exit interview with a Career Specialist within the Job Search Period.

15.3 User must explicitly request this repayment in written form by emailing careerservices@careerfoundry.com. The message must be received by CareerFoundry within 30 days after the lapse of the Job Search Period. Failure to provide timely notice will void the Satisfaction Guarantee and any repayment claim under this Section 15.

15.4 The reimbursement amounts to the respective course fee minus any rebates and payments made by CareerFoundry to the User in the course of the respective Program.

15.5 The Satisfaction Guarantee can be applied just one time to any student in his or her lifetime.

More Information on Applicable Metropolitan Areas:

To be eligible for the Satisfaction Guarantee, User must be located within commuting distance of a shortlist of the following major metropolitan areas, or be willing to relocate for work. We cannot guarantee remote work. The metropolitan areas include:

Canada:

  • Calgary, Alberta
  • Halifax, Nova Scotia
  • Montreal, Quebec
  • Greater Toronto and Hamilton Area, Ontario
  • Metro Vancouver, British Columbia

Europe:

  • Amsterdam, Netherlands
  • Berlin, Germany
  • Copenhagen, Denmark
  • Dublin, Ireland
  • Düsseldorf/Cologne, Germany
  • Hamburg, Germany
  • London, UK
  • Munich, Germany
  • Paris, France
  • Stockholm, Sweden

United States:

  • Atlanta, GA
  • Austin, TX
  • Baltimore, MD
  • Greater Boston, MA
  • Boulder, CO
  • Chicago, IL
  • Dallas/Fort Worth Metroplex, TX
  • Denver-Aurora-Lakewood, CO
  • Metropolitan Detroit, MI
  • Greater Houston, TX
  • Las Vegas, NV
  • Greater Los Angeles Metropolitan Area, CA
  • Miami, FL
  • Minneapolis-Saint Paul, MN
  • New York Metropolitan Area, NY
  • Philadelphia, PA
  • Phoenix, AZ
  • Portland, OR
  • Raleigh-Durham ‘Triangle’, NC
  • Salt Lake City, UT
  • San Diego County, CA
  • San Francisco Bay Area, CA
  • Seattle, WA
  • Tampa, FL
  • Washington D.C. Metropolitan Area

World:

  • Auckland, New Zealand
  • Sydney, Australia
  • Tel Aviv, Israel

16. Privacy Policy

CareerFoundry provides the User with information on how data is collected and processed in CareerFoundry's privacy policy.


17. Changes in the Terms of Services

17.1 CareerFoundry reserves the right to modify or replace any of these Terms at any time under the following conditions (“Reservation of Changes”): CareerFoundry will notify the User on the respective amendments at least two weeks before the change comes into force via e-mail or in writing. The change is considered accepted by the User if he does not state otherwise within six weeks after receipt of the change notification. CareerFoundry will make particular note of the right of objection, the objecting period, and legal consequences, particularly regarding the failure to object to the changes. In the case the User objects, CareerFoundry is entitled to not accept future bookings of Programs by the User.

17.2 CareerFoundry is particularly entitled to make changes to these Terms, in case a condition is found to be invalid, to extend or replace it with applicability to existing contracts, in case of changes in legal requirements or judicial decision, if these changes affect one or more conditions of the contract, in order to adjust the conditions affected corresponding to the purpose of the changed legal context, insofar as the User does not have a worse economic position due to the new or changed conditions than according to the original condition.


18. Miscellaneous

18.1 These Terms shall be governed by the laws of the Federal Republic of Germany excluding the Convention on Contracts for the International Sale of Goods (CISG) and the conflict of laws provisions. For contracts with an objective which cannot be mainly assigned to the User's professional or commercial activity (contract with consumer), these laws shall only apply in as far as protection provided by mandatory provisions of the law in the country in which the consumer usually resides has not been revoked.

18.2 If the User is a merchant, a body corporate organized under public law or a special fund under public law, place of performance and place of exclusive jurisdiction shall be Berlin, Germany.

Within the reach of the German Distance Learning Protection Act (FernUSG), disputes arising from a course contract or regarding the existence of such a contract, the court shall have exclusive jurisdiction in which the User has his general place of jurisdiction. A different agreement shall be permitted if it is concluded explicitly and in writing after the dispute has arisen.

If the User moves his domicile or his permanent place of residence out of the reach of the German Distance Learning Protection Act (FernUSG) after entering into the contract or if his domicile or his habitual residence is not known at the time of filing an action, the place of jurisdiction is Berlin, Germany.

18.3 Should parts or individual phrases of these Terms be invalid, the remaining parts shall remain unaffected in their content and validity. The invalid provision shall be replaced by the respective legal regulation, where existent. If the regulation under this 18.3 would present unreasonable hardness for one party the contract in whole shall be invalid.

18.4 The contract language is English.


19. Course Access

19.1 Lifetime Access

Students will have lifetime access to their course materials and any updates that are made after their graduation to the course materials of the version of the course they were enrolled in. Students will not be granted lifetime access to newer programs or versions of programs in which they were not originally enrolled. Materials may change over time as Exercises are modified, added, or removed. As such, it is the student’s responsibility to keep records of all personal work from the course. CareerFoundry reserves the right to remove access.


19.2 Read-Only Access

Students enrolled in a career change program (course length of 3 or more months) can request read-only access to CareerFoundry’s library of equivalent courses (access to the material without a Mentor, Tutor, or staff support from CareerFoundry). This does not include access to short courses. Students must be enrolled, have made a tuition payment, and submitted at least 3 Tasks in their main course before requesting access to the course library. Students can only request read-only access more than 14 days after their Program start date. Cancellation of the program or receipt of a refund voids read-only access to the course library. CareerFoundry reserves the right to remove User access to the course library.


20. Communications Policy

CareerFoundry maintains a safe and learning-focused community for all students. Users agree to abide by the CareerFoundry communications policy, which forbids:

  • Use of inappropriate, vulgar, offensive, or hateful language;
  • Hostility toward another member of the community, including threats, abuse, or harassment;
  • Insults of any kind, including those related to gender, religion, race, ethnicity, political beliefs, sexual orientation, and physical or mental health;
  • Posting of links/ads to products/services that could substitute any part of the CareerFoundry learning experience;
  • Commercial activity such as buying and selling;
  • Propagation of unlawful behaviour.

Users who violate the Communications Policy may be withdrawn from their Program. See Section 8.2.


Version: November 21, 2017